Knowledgebase Home : 20. Recent Issues
NOTE: These instructions are for faculty and students. Window (PC) users reporting issues with things in Canvas that are powered by Javascript-such as Conversations inbox, Discussions and File pages-may be experiencing these problems because of third-pa...
Weekly Modules may have Prerequisites in the Canvas system. Instructors can add requirements for a Module that students must meet before they can move to a following Module. For example, a student may have to view a document, submit an assignment, or rece...
Please remember that any message you receive asking for your password in regard your email account, and claiming to be from someone at Rowan, is a scam. Ignore and delete them ALWAYS. We do not send quota messages requiring your password or disable mailbo...
If you are unable to see PDFs within your browser, verify that you have installed the latest version of Adobe Reader [http://support.rowanonline.com/index.php?/Knowledgebase/Article/View/15/0/how-do-i-check-the-compatibility-of-my-computer-with-blackboard...
If you are receiving the error message, "Google Docs Error: This error has been reported to Google and we'll look in it as soon as possible" when trying to view course materials (i.e. Syllabus, Rowan Online Standard Policies, Weekly Overviews, etc), follo...
Before you submit a support ticket, make sure you have passed all points on the How do I check the compatibility of my computer with Canvas [http://support.rowanonline.com/index.php?/Knowledgebase/Article/View/208/104/how-do-i-check-the-compatibility-of-m...
As of May 2, 2016, Rowan Online will switch to the new Canvas User Interface (UI). The new Canvas User Interface (UI) is an updated interface structure enhanced by a responsive user experience for the Dashboard and Global Navigation menu. The Course Navig...